Our process

From five questions to fully embedded.

No long procurement cycle, no mystery. Here’s exactly what happens after you reach out — and how the hybrid system runs once you’re up.

01 / PROCESS

How it works

Four steps, measured in weeks — not months

1

Answer five questions

Industry, focus, system, timeline, contact. Sixty seconds, no commitment.

2

Fast human response

A Bota team member reviews your answers and reaches out within minutes during business hours.

3

You choose the person

We recruit, test, and background-check, then present a shortlist. You interview and make the final call.

4

We handle the rest

Employment, payroll, compliance, equipment, systems training, and ongoing oversight — all included.

02 / SYSTEM

How the hybrid works

The AI absorbs the volume. A human owns the judgment.

Step 1 · Any hour
11:04 PM — a request comes in

A tenant emails: “my AC stopped working.” A customer opens a ticket. A patient asks to reschedule. The clock doesn’t matter.

Step 2 · Within minutes
The AI responds and triages

It answers, asks the right follow-up questions, checks urgency, logs everything in your system, and drafts the next action.

Step 3 · Next morning
Your professional takes over

They review the queue, confirm dispatches, and personally handle anything involving money, relationships, or judgment.

The AI never makes a judgment call. It absorbs the volume so a real person can give real attention to what matters.

03 / PEOPLE

Why Albania?

Why Shkodër?

Shkodër is a university town in northern Albania — one of the oldest cities in the country, and one of its most educated. Every year it produces sharp, English-fluent graduates in accounting, business, and administration who have more talent than the local market has careers. Bota built its office there to close that gap: recruit the best people in town, train them on U.S. systems and standards, and connect them full-time to American businesses that need exactly what they have. They get a real career without leaving home. You get a professional who treats the role like it matters — because to them, it genuinely does.

Add Lola’s personal connection to Shkodër — one or two sentences in her own words

WHITE PLAINS, NY 9:00 AM EST SHKODËR, ALBANIA 3:00 PM CET SAME WORKDAY · LIVE
Your 9 AM standup is their 9 AM standup4,500 miles · zero lag

English-first

Fluent written and spoken English is a hiring requirement, not a nice-to-have. You’ll hear it on the first interview call.

Your hours, not theirs

The team works U.S. business hours from our office — your 9 a.m. standup is their 9 a.m. standup.

European work culture

Albania sits in Europe’s time zone and work culture — direct communication, deadlines that mean deadlines.

Careers, not gigs

Full-time employment with Bota — salary, equipment, growth path. That’s why people stay, and why your placement doesn’t vanish in six months. Retention claim — pending figures

Ready when you are.

Five questions, sixty seconds. A Bota team member responds within minutes during business hours.

Start the questionnaire